How can I purchase FFPEG products? Can I buy directly from FFPEG or get a price quote?

Yes, anyone can purchase our products at our regular discounted prices. Visit us at ffpeg.store for incredible discounts on high-end furniture and accessories.

How can Iget a catalog for the product lines that FFPEG carries?

Currently, manufacturer catalogs are available exclusivelyfor the trade. However, you can view any product line or manufacturer by clicking the relevant link on FFPEG’s website.

Where theproducts you carry are made from?

Most of our fine furniture and accessories are crafted in the Philippines, Indonesia, or Vietnam, where highly skilled artisans create components to meet our design and quality standards. We also carry a few high-end manufacturers, like Marge Carson, whose products are made in California.

How can I be sure I am purchasing an authentic high-end item?

Every genuine item we offer will display the brand name somewhere on the product. Nearly every piece will feature an authentic brand name, regardless of its size. To ensure you're buying a genuine item, look for the manufacturer's name and surround yourself with timeless quality in your home.

This is an example of a question that a customer might ask

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

What is the FFPEG Warranty? Do you guarantee your furniture?

FFPEG stands by the quality of its products and will work with you or your designer to assess any issues and determine the best solution. Most issues are identified shortly after delivery. Please note that we are not responsible for normal wear and tear. For general care and maintenance, refer to our Product Manual. If a defect is identified upon delivery and confirmed as a manufacturer's defect, the item will be replaced with the same or an equivalent item.

Does FFPEG have outlet or club member stores?

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

Can I get replacement parts for older furniture pieces?

Replacement parts are available for most "stock or active" items. However, parts for discontinued items may not be available.

How should I care for my furniture?

Please refer to the Product Manual on each manufacturer's website for specific care and maintenance instructions.

How can I learn more about the product lines you carry?

Visit our website and navigate to the “Manufacturers” tab for information on the lines we offer. We frequently add new lines, so check back often, contact Customer Service at 888-692-0225, or email us at sales@ffpeg.com.

If I’m interested in a product line that you don’t currently offer, can I request it?

FFPEG continuously searches globally for high-end furniture lines. If you’re interested in a line that we don’t currently carry, please let us know. If the line meets our quality standards, we may consider adding it to our collection.

How can I ensure I receive emails from FFPEG?

Check your spam or junk mail folder and mark our emails as "not junk" to ensure you receive them. Also, remember to update us with your new email address if it changes.

Is there a showroom location outside California?

No, our showroom is located in California. If you are out of state, you can shop online through the websites of the various manufacturers we carry. Our warehouse

What are Monthly Specials e-flyers?

These are monthly deals offered by certain dealers, providing significant discounts on high-end merchandise due to our bulk purchasing. Please note that all sales are final—no exchanges or refunds. You can also check the website under ‘Current Offers” for the most up-to-date discount codes.

What happens after I make a deposit for my items?

Once your order is finalized, you will receive an email detailing your entire order, terms and conditions, and payment authorization. You will also receive an invoice for your deposit or payment. The estimated shipping date will be provided on your receipt.

When can I expect my order to be delivered?

You will receive an estimated shipping date before placing your order. This date depends on factors such as stock availability and production schedules. If an item is in stock, delivery typically takes about two weeks. If an item is not in stock, delivery may take several months. You will be informed about availability before confirming your order.

How are deliveries scheduled?

We use your zip code and delivery instructions to determine the most efficient delivery route. A Delivery Coordinator will contact you to establish a 7-day delivery window. Once your furniture is assigned to a freight carrier, you will be notified 24 to 48 hours in advance with the specific delivery date and time. Deliveries are made 5 days a week, from 8 a.m. to 8 p.m.

Do I need to be present for the delivery?

You must inspect your furniture upon delivery. If you cannot be present, arrange for someone else to accept, inspect, and sign for the delivery on your behalf. Canceled, refused, or missed deliveries will incur a redelivery fee equal to the original delivery fee. Upon delivery, inspect the item and its packaging for any damage. If you cannot inspect the item immediately, note "UNINSPECTED" on the Bill of Lading. Do not sign as "inspected" if you have not checked the items for damage. In many cases, you have 48 hrs to file a claim.

How do I pay the remaining balance of my order?

For items in stock, the full balance must be paid before delivery. For items not in stock, a 50% deposit is required, with the remaining balance due before delivery. Payment can be made by credit card or cashier’s check payable to FFPEG, Inc.

Do you deliver everything at once, or can there be multiple deliveries?

Items are delivered as they become available for shipping. You may receive multiple shipments if different items are ready at different times. If you need consolidated services, the first 30 days of storage at free of charge. If you need longer storage time, contact us for more information.

Where will my furniture be placed upon delivery?

The delivery team will place your items in the location specified by you, depending on the service level you have paid for. White Glove Service delivery is available if needed. For LTL shipments, the carrier will deliver to the first threshold. Ensure there is enough space for the delivery personnel to maneuver.

What should I do if an item arrives damaged?

If an item damaged upon delivery, notify us immediately. It is critical that you note the damage on the (POD) Proof of delivery. All items are shipped with insurance coverage. We will file a claim on your behalf, and it will be determined whether the item can be repaired or must be replaced, provided adequate insurance was purchased at the time of sale.

Will the delivery personnel remove the packaging debris?

Debris removal services is only available with White Glove services. If you require this service, please inform us when scheduling the delivery so we can choose the appropriate freight company. Depending on your request, packaging materials will either be left at your specified location or removed from the premises.

Do you offer international delivery?

Yes, as a global supplier of high-end furniture and accessories, we ship worldwide for an additional shipping fee. Please request a shipping quote prior to your purchase.

Does the shipping fee include insurance?

In most cases, it is advisable to purchase additional insurance to cover the full value of your order. This is usually a minimal additional cost.

Sculptures for any room

Port Royal Birds – Hand-Decorated Fine Porcelain Figurines (Pair) on Branch, Vibrant Green

Sale

Port Royal Birds – Hand-Decorated Fine Porcelain Figurines (Pair) on Branch, Vibrant Green

Regular price ~~$1,098.75~~ $769.00 30% off

Unit price: per

Celadon Fish – Whimsical Celadon Crackle Glaze Fish Sculpture, Nature-Inspired Accent for Waterfront Homes

Sold out

Celadon Fish – Whimsical Celadon Crackle Glaze Fish Sculpture, Nature-Inspired Accent for Waterfront Homes

Regular price ~~$585.00~~ $409.00 30% off

Unit price: per

Dog Accent – Antique Gold & Bronze Cast Composite Dog Sculpture, 7" Decorative Accent for Home

Sale

Dog Accent – Antique Gold & Bronze Cast Composite Dog Sculpture, 7" Decorative Accent for Home

Regular price ~~$258.75~~ $181.00 30% off

Unit price: per

Camel Accent – White Glazed Porcelain Camel Sculpture by Bradshaw Orrell, 15" Decorative Figurine

Sale

Camel Accent – White Glazed Porcelain Camel Sculpture by Bradshaw Orrell, 15" Decorative Figurine

Regular price ~~$453.75~~ $317.00 30% off

Unit price: per

Chinese Dogs – Green Crackle Glaze Porcelain with Hand-Painted Details, 13" Decorative Sculptures by Bradshaw Orrell (Pair)

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Chinese Dogs – Green Crackle Glaze Porcelain with Hand-Painted Details, 13" Decorative Sculptures by Bradshaw Orrell (Pair)

Regular price ~~$1,496.25~~ $1,047.00 30% off

Unit price: per

Dogs With Ball – Antique White Crackle Glaze Ceramic Sculptures, 12.5" Decorative Figurines (Pair)

Sale

Dogs With Ball – Antique White Crackle Glaze Ceramic Sculptures, 12.5" Decorative Figurines (Pair)

Regular price ~~$483.00~~ $338.00 30% off

Unit price: per

White Chinese Dogs – White Crackle Glazed Ceramic with Black Composite Base, 13.5" Decorative Sculptures (Pair)

Sale

White Chinese Dogs – White Crackle Glazed Ceramic with Black Composite Base, 13.5" Decorative Sculptures (Pair)

Regular price ~~$1,477.50~~ $1,034.00 30% off

Unit price: per

Elegant Chinese Woman Figurine - Glossy White

Sale

Elegant Chinese Woman Figurine - Glossy White

Regular price ~~$327.60~~ $229.00 30% off

Unit price: per

Serene Chinese Man Figurine - Glossy White

Sale

Serene Chinese Man Figurine - Glossy White

Regular price ~~$327.60~~ $229.00 30% off

Unit price: per

Handmade Italian Ceramic Parrots with Cherries (Pair)

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Handmade Italian Ceramic Parrots with Cherries (Pair)

Regular price ~~$663.75~~ $464.00 30% off

Unit price: per

Handmade Italian Ceramic Parrots with Cherries (Pair) - White

Sale

Handmade Italian Ceramic Parrots with Cherries (Pair) - White

Regular price ~~$491.25~~ $343.00 30% off

Unit price: per

Elegant White Lions Decorative Pair – Handcrafted Ceramic Statues with Crackled White Glaze Finish

Sale

Elegant White Lions Decorative Pair – Handcrafted Ceramic Statues with Crackled White Glaze Finish

Regular price ~~$1,413.75~~ $989.00 30% off

Unit price: per

Hand-Blown Glass Fish Decanter – 1810 London Reproduction – Unique Barware and Home Accent

Sale

Hand-Blown Glass Fish Decanter – 1810 London Reproduction – Unique Barware and Home Accent

Regular price ~~$2,238.75~~ $1,567.00 30% off

Unit price: per

White Foo Dog Pair – Handcrafted Porcelain Figurines with White Glaze Finish by Bill Cain

Sale

White Foo Dog Pair – Handcrafted Porcelain Figurines with White Glaze Finish by Bill Cain

Regular price ~~$1,121.25~~ $784.00 30% off

Unit price: per

Staffordshire Rabbit – Handcrafted Porcelain Rabbit Figurine with White Glossy Finish

Sale

Staffordshire Rabbit – Handcrafted Porcelain Rabbit Figurine with White Glossy Finish

Regular price ~~$585.00~~ $409.00 30% off

Unit price: per

Staffordshire Spaniel Pair – Hand-Painted Black and White Porcelain Dog Figurines

Sale

Staffordshire Spaniel Pair – Hand-Painted Black and White Porcelain Dog Figurines

Regular price ~~$768.60~~ $538.00 30% off

Unit price: per

Hermit Crab Paperweight – Silver-Plated Body with Jade Turbo Shell, Unique Decorative Accent

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Hermit Crab Paperweight – Silver-Plated Body with Jade Turbo Shell, Unique Decorative Accent

Regular price ~~$371.25~~ $259.00 30% off

Unit price: per

Beetle Paperweight – Silver-Plated Body with Eyed Cowrie Shell and Cow Bone, Unique Desk Accessory

Sale

Beetle Paperweight – Silver-Plated Body with Eyed Cowrie Shell and Cow Bone, Unique Desk Accessory

Regular price ~~$532.50~~ $373.00 30% off

Unit price: per

Sale

White Quartz Sculpture JRA-13146

Regular price ~~$405.00~~ $324.00 20% off

Unit price: per

Sale

Taking a Break Sculpture II JRA-13160

Regular price ~~$810.00~~ $650.00 20% off

Unit price: per

Sold out

Brass Crane and Quartz Sculpture II JRA-13163

Regular price ~~$590.00~~ $470.00 20% off

Unit price: per

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Handblown Translucent Navy Blue Glass Vase I JRA-13174

Regular price ~~$950.00~~ $600.00 37% off

Unit price: per

Sale

Quartz Embellished Marble Sculpture I JRA-14103

Regular price ~~$597.00~~ $460.00 23% off

Unit price: per

Orchids in Bloom Sculpture, Small Brass with White Marble Base

Sale

Orchids in Bloom Sculpture, Small Brass with White Marble Base

Regular price ~~$975.00~~ $683.00 30% off

Unit price: per

Trine Sculpture, Nickel Finish with Clear Crystal Orb, 10.5"H x 4.75"D

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Trine Sculpture, Nickel Finish with Clear Crystal Orb, 10.5"H x 4.75"D

Regular price ~~$417.00~~ $291.90 30% off

Unit price: per

Ballerina Bunny Sculpture on Marble Base with Selenite Tutu

Sale

Ballerina Bunny Sculpture on Marble Base with Selenite Tutu

Regular price ~~$447.00~~ $312.90 30% off

Unit price: per

Anello di Perle Sculpture, Champagne Aluminum Ring with Pearl White Marble Orb on Iron Base, Large

Sale

Anello di Perle Sculpture, Champagne Aluminum Ring with Pearl White Marble Orb on Iron Base, Large

Regular price ~~$675.00~~ $473.00 30% off

Unit price: per

Anello di Perle Sculpture, Champagne Aluminum Ring with Pearl White Marble Orb on Iron Base, Small

Sale

Anello di Perle Sculpture, Champagne Aluminum Ring with Pearl White Marble Orb on Iron Base, Small

Regular price ~~$555.00~~ $388.00 30% off

Unit price: per

Sold out

Fawn's Repose Sculpture on Marble II JRA-14682

Regular price ~~$240.00~~ $190.00 21% off

Unit price: per

Sale

Giza Bowl JRA-14823

Regular price ~~$957.00~~ $765.00 20% off

Unit price: per

Sale

Enigma Vessel, Large Gold JRA-14861

Regular price ~~$410.00~~ $329.00 20% off

Unit price: per

Sale

Bacino Vase JRA-14899

Regular price ~~$1,275.00~~ $1,140.00 11% off

Unit price: per

Sale

Cream Enamel Sculpture JRA-9051

Regular price ~~$675.00~~ $550.00 19% off

Unit price: per

Sale

Crystal Canopy Sculpture on Marble Base, Brass JRA-15271

Regular price ~~$1,647.00~~ $1,320.00 20% off

Unit price: per

Sale

Candid Silhouette Sculpture on Marble, Nickel JRA-14877

Regular price ~~$537.00~~ $429.00 20% off

Unit price: per

Sale

Playful Silhouette Sculpture on Marble, Nickel JRA-14876

Regular price ~~$537.00~~ $429.00 20% off

Unit price: per

Sale

Posing Silhouette Sculpture on Marble, Small Nickel JRA-14875

Regular price ~~$717.00~~ $573.00 20% off

Unit price: per

Sale

Savile Row Vase II JRA-14821

Regular price ~~$1,437.00~~ $1,149.00 20% off

Unit price: per

Sold out

Savile Row Vase I JRA-14820

Regular price ~~$1,587.00~~ $1,269.00 20% off

Unit price: per

Sale

Prismatic Loop Sculpture on Crystal Base, Small JRA-15085

Regular price ~~$705.00~~ $565.00 20% off

Unit price: per

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